You Can Build Customer Trust by Being Honest

question 128

True/False

You can build customer trust by being honest.

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Definitions:

Conditioned Stimulus

A previously neutral stimulus that, after becoming associated with an unconditioned stimulus, evokes a conditioned response.

Unconditioned Stimulus

An unconditioned stimulus is a stimulus that automatically triggers a reflexive response without any prior learning or conditioning.

Discrimination

Unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex.

Generalization

The process in learning where a response to a specific stimulus is extended to include responses to similar stimuli.