Which of the Following Focuses on Using Centralized Call Centers

question 77

Multiple Choice

Which of the following focuses on using centralized call centers and outsourcing arrangements with vendors as a way to provide specialized support for certain HR activities?

• A) HR consulting firms
• B) embedded HR units
• C) corporate HR groups
• D) HR centers of expertise
• E) transactional HR groups

Comprehend the significance of strategic communication in achieving organizational goals.

Master the use of specific PR writing structures, such as the inverted pyramid and the 5Ws and H.

Appreciate the ethical considerations in PR, including respecting legal, societal, and professional norms.

Develop skills in crafting specific content types like news releases, Op-Eds, and multimedia materials.

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Definitions:

Warning Sign

An indication or alert of potential danger, problem, or need to stop.

Physical Contact

Direct touching or interaction between individuals, which can range from casual to intimate in nature.

Less Talkative

Describes individuals who speak infrequently or with few words, often due to personality traits or personal choice.

Middle Ages

A period in European history from the 5th to the late 15th century marked by feudalism, the spread of Christianity, and the emergence of the modern nation-states.