Which of the Following Is True of Follow-Up

question 34

Multiple Choice

Which of the following is true of follow-up?

• A) It increases cognitive dissonance in customers.
• B) It is typically done only once after a sale.
• C) Electronic approaches to follow-up dramatically lower the cost of marketing efforts.
• D) It refers to business owners doing what they said they would do.

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Definitions:

Screening Instrument

A tool or test used to evaluate the presence or severity of a condition, often as a preliminary assessment.

Comprehensive Assessment

An extensive evaluation process that considers all factors, including physical, mental, emotional, and social aspects, to understand an individual's condition or needs thoroughly.

Sensory and Cognitive Function

relates to how individuals perceive the world through their senses and how their brains process, understand, and remember information.

Perception

The process of organizing, interpreting, and understanding sensory information to represent and understand the environment around us.