A&B Enterprises May Add Customer Appraisals as a Component of Employee

question 110

Multiple Choice

A&B Enterprises may add customer appraisals as a component of employee performance appraisals.All of the following are most likely reasons for A&B to use customer appraisals EXCEPT ________.

• A) fostering change
• B) holding employees accountable
• C) evaluating development programs
• D) demonstrating customer commitment

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Definitions:

Pure Water

Water that has been purified to remove impurities, consisting only of H2O molecules.

Acidity

A measure of the concentration of hydrogen ions in a solution, indicating how acidic or alkaline the solution is.

Hydrogen Ions

Positively charged ions (H+) that are formed when hydrogen atoms lose their electrons; a high concentration of hydrogen ions indicates acidity.

Protons

Positively charged subatomic particles found in the nucleus of an atom, determining the element's atomic number.