Dane Works as a Sales Representative for the Better Butter

question 127

Multiple Choice

Dane works as a sales representative for the Better Butter Company. He is about to meet with his manager to review his progress toward meeting the sales objectives they agreed to at the beginning of the year. Dane likes the fact that managers at Better Butter listen to their subordinates' ideas and get everyone involved in setting goals and objectives. Dane's experience suggests that Better Butter is utilizing:

• A) scientific management.
• B) management by objectives (MBO).
• C) the program evaluation and review technique (PERT).
• D) programmed management.

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Definitions:

Reassurance

The act of providing comfort or confidence to someone, often to alleviate fear or anxiety.

Draining Ulceration

A type of ulcer that produces discharge or pus as a result of infection or inflammation.

Wash Hands

The act of cleaning one's hands with soap and water to remove dirt, germs, and other contaminants.

Gloves

Protective gear worn on the hands to prevent contamination and protect against infections and hazardous materials.