As Firms Make Greater Use of Empowerment and Teams, Managers

question 28

Multiple Choice

As firms make greater use of empowerment and teams, managers will find that they

• A) should use the same techniques for directing employees that were used in the past.
• B) will need to closely supervise the teams to make sure they remain focused on the goals of the organization.
• C) will need to provide the teams with detailed instructions to give them a clear sense of direction.
• D) must become more like coaches and counselors than bosses.

---

Definitions:

Employee Engagement

Describes the level of enthusiasm and dedication a worker feels toward their job.

Talent Management

The strategic approach in human resource management that involves identifying, developing, engaging, and retaining individuals who are considered particularly valuable to an organization.

Organizational Behaviour

The study of how people interact within groups in a workplace setting and how this influences the performance and structure of an organization.

Mental Health

A state of well-being in which an individual realizes their own abilities, can cope with the normal stresses of life, can work productively, and is able to make a contribution to their community.