Operational Customer Relationship Management System Refers to the Systems Used

question 16

True/False

Operational customer relationship management system refers to the systems used for providing effective and efficient communication with the customer from the entire organization.

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Definitions:

Boomerang Generation

Term used to describe those young adults who return to their parental home after leaving for education, work, or a relationship.

Blended Family

A family unit composed of a couple and their children from this and all previous relationships, creating a complex network of relationships.

Domestic Partnership

A legally recognized relationship between two individuals who live together and share a domestic life but are not married.

Civil Union

A legally recognized union of a couple, similar to marriage, that can offer similar protections and rights without the religious or social connotations of marriage.