Negative Emotions or Guilt Feelings Aroused by the Use of a Product

question 96

Multiple Choice

Negative emotions or guilt feelings aroused by the use of a product or a service are referred to as _____.

• A) postpurchase anxiety
• B) consumption guilt
• C) consumption anxiety
• D) postpurchase dissonance
• E) consumption dissonance

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Definitions:

Pollution

The introduction of contaminants into the natural environment, causing adverse change.

Efficient Rate

The optimal point at which the cost of undertaking an activity is minimized and productivity is maximized.

Emissions

The release of substances (usually gases or particulates) into the environment, often referring to pollutants released into the air by vehicles and industrial processes.

Marginal Social Benefits

The additional benefit that society gains from consuming one more unit of a good or service.