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Eric booked a hotel through hotels.com. However, when he arrived at the hotel, they had no record of his reservation, and he was unable to get a room. He decided then that he would never use this service again. Which reason for changing providers does this represent?
Adler's Individual Psychology
A psychological theory and therapy method developed by Alfred Adler, focusing on the uniqueness of each individual and the importance of societal factors in shaping personality.
Ego Analysis
A psychoanalytic practice focusing on understanding and analyzing the functions of the ego, including defence mechanisms and the handling of the demands of the id, super-ego, and external world.
Rational-Emotive Therapy
A form of therapy developed by Albert Ellis that is concerned with how people interpret events and how these interpretations influence their responses. These interpretations, or mediating processes, are cognitive and result from the person’s belief systems.
Cognitive Therapy
Based on the assumption that an individual’s perception of events, rather than the events themselves, affects adjustment. This form of treatment focuses on identifying automatic thoughts and changing maladaptive patterns of thinking that are associated with distress (also see cognitive-behavioural).
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