Which of the Following Is NOT a Key Element of Relationship

question 17

Multiple Choice

Which of the following is NOT a key element of relationship marketing?

• A) developing a core service or product around which to build a customer relationship
• B) pricing in a manner to encourage loyalty
• C) augmenting the core service or product with extra benefits
• D) marketing to employees so that they will perform well for customers
• E) standardizing the relationship across customers

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Definitions:

Sensorimotor

Pertaining to the combination or interaction of sensory and motor functions, including the development of perceptual skills through physical activity.

Preoperational

A stage in Piaget's theory of cognitive development (ages 2-7) in which children are unable to perform operations or logical thought processes.

Normal Operational

Normal Operational refers to the standard, routine, or expected processes and functions of a system, machine, or organization under regular or usual conditions.

Sensorimotor

A developmental stage in young children characterized by learning through interacting with their environment using senses and muscle movements.