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Bob and Stephanie Purchased a New, 55-Inch High-Definition Television, and They

question 69

Essay

Bob and Stephanie purchased a new, 55-inch high-definition television, and they spent more than $1,500. After they got it home, Stephanie started feeling anxious about this purchase and wondered if they should have shopped a little more and become more informed about these types of TVs and looked at a few more alternatives than just the ones they did before purchasing this one. Stephanie is experiencing postpurchase dissonance. Explain what she can do to reduce it.


Definitions:

Activation

The process of stimulating an action or behavior; in psychology, it refers to the arousal of the nervous system prompting mental and physical responses.

Delight

A high degree of pleasure or enjoyment; joy.

Parasympathetic Nervous System

The part of the autonomic nervous system that is responsible for conserving energy and promoting relaxation processes.

Elevated Heart Rate

A condition where the heart beats faster than normal, which could be due to exercise, stress, or medical conditions.

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