If a Consumer Has a High-Performance Expectation for a Product

question 28

Multiple Choice

If a consumer has a high-performance expectation for a product and after use performance is perceived as worse than expected, this consumer will be:

• A) non-satisfied.
• B) satisfied.
• C) dissatisfied.
• D) unsatisfied.

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Definitions:

Legal Forms

Standardized documents or templates used in legal proceedings or transactions.

KeyCite

A citation research tool developed by Westlaw that allows users to check the history and validity of legal cases, statutes, and regulations.

Reversed

A term typically used in legal contexts, indicating when a higher court changes the decision of a lower court on appeal.

Red Flag

A warning sign or an indicator of a potential problem, danger, or deception.