All of the Following Are Important Guidelines for Ending a Relationship

question 83

Multiple Choice

All of the following are important guidelines for ending a relationship EXCEPT

• A)"Give the relationship a fair chance before breaking up."
• B)"Be fair and honest."
• C)"Be tactful."
• D)"Move on as quickly as possible."

Understand the key phases of the sales process and the role of the sales presentation.

Recognize the significance of CRM technology in aiding the prospecting process.

Identify strategies to overcome call reluctance and the importance of time management in sales.

Understand the elements necessary for successful telephone communication in sales.

---

Definitions:

Human Capital

The collective skills, knowledge, or other intangible assets of individuals that can be used to create economic value for the individuals, their employers, or the community.

Management Inventories

Tools or databases that track managerial skills and capabilities within an organization to aid in strategic planning and deployment.

Internal and External Sources

The origins of information or resources within (internal) or outside (external) an organization.

Internal HR Supply

Refers to the sourcing of human resources from within the organization to fill vacancies or new positions.