Those Who Can Most Influence Individual Behavior Within a Small

question 105

Multiple Choice

Those who can most influence individual behavior within a small company and set the moral and ethical tone of a company are its:

• A)customers.
• B)managers or owners.
• C)employees.
• D)human resource managers.

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Definitions:

Antecedents

The circumstances that exist in the environment before a behavior is exhibited. Antecedents may or may not serve as cues to elicit behavior.

Biological Predisposition

An inherent inclination or tendency due to genetic or hereditary factors.

Behavior

A term that simply refers to what individuals do—their observable actions. Behavior can be verbal or nonverbal. Behavior is also one of the four components of objectives, representing the actions students undertake to indicate that they have knowledge of the content.

Reinforcement

In psychology, the process of encouraging or establishing a pattern of behavior through rewards or punishments.