The Use of a Credit Card by Small Business Customers

question 20

True/False

The use of a credit card by small business customers costs the small business from 10 to 15 percent of the price of the product.

---

Definitions:

Touch

One of the five senses, involving the perception of sensation through physical contact with the skin.

Hearing

The sensory process by which sounds are perceived, involving the ear's detection of sound waves and their transmission to the brain.

Direct Approach

A communication strategy that involves straightforward and explicitly stating one's intentions or message without ambiguity.

Bad News

Unfavorable or unwelcome information that is transmitted or received, often invoking disappointment or sadness.