The Concept of Consistency in Web Site Design Includes Making

question 57

Multiple Choice

The concept of consistency in Web site design includes making sure that

• A) Web pages look the same no matter which browser a customer is using.
• B) all visitors consistently find what they are looking for.
• C) the messages sent to customers who contact the company are consistent.
• D) customers are treated consistently when they contact customer service.

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Definitions:

Transaction Price

The amount of consideration to which an entity expects to be entitled in exchange for transferring promised goods or services to a customer.

Principal/Agent

A relationship in which one party (the agent) is authorized to act on behalf of another party (the principal) in conducting transactions.

Commission

A fee paid to an agent or employee for facilitating a sale or service, typically a percentage of the sale price.

Net Basis

A method of quoting or reporting prices without including the costs of taxes, delivery, and other ancillary charges.