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________ Is the Movement of Returns from Customers to Vendors

question 14

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________ is the movement of returns from customers to vendors or retailers.


Definitions:

Organizational Politics

The activities and behaviors individuals engage in within an organization to gain power, influence decisions, and achieve personal goals.

Role Patterns

Established behaviors and expectations associated with specific positions or roles within an organization.

Lewin's Force Field Model

A model that describes organizational change as a state of imbalance between forces pushing for change and those resisting it.

Unfreezing

Involves the process of making an organization or individual ready for change, by breaking down existing norms and behaviors.

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