The Proof of a CRM Effort Is Seen in All

question 90

Multiple Choice

The proof of a CRM effort is seen in all of the following EXCEPT

• A)higher levels of customer loyalty in existing customers.
• B)higher levels of purchasing from your existing customers.
• C)low levels of customer loyalty in new customers.
• D)more tracked prospects making initial purchases from you.

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Definitions:

Imports

Goods and services purchased from other countries, bringing them into a country's domestic market.

Clothes Dryers

Household appliances designed for removing moisture from clothing and textiles after they have been washed.

Net Exports

The value calculated by subtracting a country's total value of imports from its total value of exports; positive net exports indicate a trade surplus, while negative net exports indicate a trade deficit.

Import Quota

This is a restriction by a country on the quantity of a good that can be imported, aimed at protecting domestic industries from foreign competition.