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In the case of existing customers,_____ gives the information on the date and type of contact,since in many sales situations,it can take repeated contacts before a sale is made.
Fixed Expenses
Costs that do not fluctuate with the level of production or sales, such as rent, insurance, and property taxes.
Contribution Margin Ratio
A ratio that represents the percentage of sales revenue that exceeds variable costs, indicating how much revenue contributes towards covering fixed costs and generating profit.
Break-even Point
The sales level at which total revenues equal total costs, resulting in no profit or loss.
Margin of Safety
This metric calculates how much sales can decline before a business reaches its breakeven point.
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