Exhibit 13.1 The Following Questions Are Based on the Output Below

question 9

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-Which type of queuing system are you likely to encounter at an ATM?

• A) Single waiting line, single service station.
• B) Multiple waiting lines, single service station.
• C) Single waiting line, multiple service stations.
• D) Multiple waiting lines, multiple service stations.

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Definitions:

Satirical

A form of literature or art that uses humor, irony, exaggeration, or ridicule to criticize and expose folly or vice.

Derisive

Expressing contempt or ridicule, often in a mocking way that seeks to diminish or belittle someone or something.

Nicknames

Alias or alternative names given to persons, places, or things, often short and sometimes affectionate or humorous.

Wernicke's Area

A region of the brain that is involved in the understanding of spoken language, located in the temporal lobe.