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Exhibit 13.6
The following questions refer to the information and output below.
The university computer lab has 10 computers which are constantly being used by students. Users need help from the one lab assistant fairly often. Students ask for help at a Poisson rate of with an average of 4 requests per hour for any one computer. The assistant answers questions as quickly as possible and the service time follows an exponential distribution with mean of 1 minute per help session. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.6. Based on this report what is the probability that a student will not get instantaneous help?
Motivation
The psychological factors or driving forces that compel or prompt an individual to act in a certain manner.
Homeostatic
Pertaining to homeostasis, which is the process by which living organisms maintain a stable internal environment despite changes in external conditions.
Maslow's Hierarchy
A theory of psychological health predicated on fulfilling innate human needs in priority, culminating in self-actualization.
Homeostasis
The ability of an organism or environment to maintain stability in response to changes.
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