Exhibit 12.5 The Following Questions Use the Information Below

question 8

Multiple Choice

Exhibit 12.5
The following questions use the information below.
The owner of Sal's Italian Restaurant wants to study the growth of his business using simulation. He is interested in simulating the number of customers and the amount ordered by customers each month. He currently serves 1000 customers per month and feels this can vary uniformly between a decrease of as much as 5% and an increase of up to 9%. The bill for each customer is a normally distributed random variable with a mean of $20 and a standard deviation of $5. The average order has been increasing steadily over the years and the owner expects the mean order will increase by 2% per month. You have created the following spreadsheet to simulate the problem.
-Joe's Copy Center has 10 copiers. They break down and require service quite often. Time between breakdowns follows an exponential distribution for each copier. The repair person services machines as quickly as possible, but the service time follows an exponential distribution. What type of system is it?

• A) M/M/1 with Finite Population
• B) M/M/1 with Finite Queue
• C) M/M/1
• D) M/M/10

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Definitions:

Modified New Buy

A purchasing situation wherein a company makes some changes or modifications to a product they are buying again.

Industrial Users

Businesses that purchase goods or services for use in the production of other products or services, rather than for resale.

Salespeople Evaluation

The assessment of sales personnel's performance, effectiveness, and alignment with business objectives.

Outcomes

The results or consequences of specific actions, strategies, or interventions within a given context or enterprise.