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Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-If cell B2 contains the value for μ and cell A5 contains the value for T, what formula should go in cell B5 to compute the P(Service time) ≤ T for this exponential distribution?
Fear God
A religious or spiritual concept that encompasses respect, awe, and reverence toward a deity.
Judgmental
Inclined to make judgments, especially moral or personal ones, about others often prematurely or without all the facts.
Operant Conditioning
A learning process through which the strength of a behavior is modified by reinforcement or punishment.
Fixed-Interval Reinforcement
A schedule of reinforcement where the first response is rewarded only after a specified amount of time has elapsed.
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