Exhibit 13.1 The Following Questions Are Based on the Output Below

question 9

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-Which type of queuing system are you likely to encounter at an ATM?

• A) Single waiting line, single service station.
• B) Multiple waiting lines, single service station.
• C) Single waiting line, multiple service stations.
• D) Multiple waiting lines, multiple service stations.

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Definitions:

Manipulates

To control or influence something or someone cleverly, often in an unfair or deceitful manner.

Animals in Research

The use of non-human animal subjects in scientific experiments aimed at understanding human biology, diseases, and behavior.

Professional Standards

Guidelines and criteria set by professional bodies that dictate the ethical and professional behavior and responsibilities of its members.

Discomfort

A mild state of physical or mental pain, unease, or distress.