Personal Bias and Perception Can Cause the Receiver of a Message

question 19

Multiple Choice

Personal bias and perception can cause the receiver of a message to misunderstand the intended meaning of the message. This would be an example of __________ in the communication process.*

• A) noise
• B) static
• C) feedback
• D) mixed messaging

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Definitions:

Halo Errors

Halo errors occur in performance appraisal when the evaluator's overall impression of an employee, either positive or negative, influences judgments about specific performance traits.

360-degree Appraisal

A comprehensive performance review process involving feedback from a wide range of sources including supervisors, peers, subordinates, and sometimes clients to provide a holistic view of an employee's performance.

Downward Feedback Method

A process of communication where supervisors or managers provide feedback to their subordinates to help them improve their performance.

Career-counseling Program

A guidance service aimed at helping individuals understand their skills, career goals, and market trends to make informed career decisions and transitions.