Dividing the Work to Be Done into a Number of Jobs

question 39

Multiple Choice

Dividing the work to be done into a number of jobs that can be done by different people with different skills is called __________.

• A) work multiplexing
• B) division of labor
• C) occupational planning
• D) strategic planning

Recognize the influence of actor-observer bias on perception of behaviors.

Identify examples of the self-serving bias in explanations for behavior.

Apply the concepts of consensus, consistency, and distinctiveness cues in attribution.

Describe the fundamental attribution error and its implications.

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Definitions:

Interactional Fairness

The perceived fairness of the interpersonal treatment people receive as decisions are made, including respect, dignity, and sensitivity.

Discrepancy Theory

A concept suggesting that dissatisfaction arises when there is a gap between one's desires and reality, influencing motivation and emotion.

Cognitive Demands

Refers to the mental effort required to perform a task, including problem-solving, decision-making, and processing information.

Emotional Labour

Managing one's emotions and how they are expressed in order to satisfy the emotional needs of a specific job.