Knowledge Management Is the Application of Information Technology to Management

question 34

True/False

Knowledge management is the application of information technology to management processes.

---

Definitions:

Continuous-agreement

An ongoing contract that renews automatically until explicitly terminated by one party.

Sales Presentations

Structured and often persuasive presentations aiming to convince potential buyers to purchase a product or service.

Compliment Close

A sales technique where the seller compliments the potential buyer in a genuine manner to create a positive end to a sales interaction, hoping to secure the sale.

Assumptive Close

A sales technique where the seller assumes that the customer has already decided to purchase and moves straight to the closing phase.