The Following Information Has Been Provided by Flatiron Company for the Year

question 115

Essay

The following information has been provided by Flatiron Company for the year ended December 31, 2016:
Net income was $71,000;
Income tax expense was $47,000;
Dividends declared and paid totaled $7,500;
Interest expense was $8,700;
Loss on sale of plant assets was $15,000;
Operating expenses for rent, wages, and insurance totaled $91,000;
Cash collected from customers was $220,000.
Required:
Calculate Flatiron's operating income.

Describe the stages in the listening process and the role of feedback.

Recognize signs of poor listening within an organizational context.

Appreciate the generational differences in communication preferences and how these impact listening.

Understand the various categories of nonverbal communication and their significance.

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Definitions:

Time-loss Injuries

Work-related injuries or illnesses that result in an employee being unable to work for a period of time.

Occupational Injury Claims

Requests for compensation or benefits made by employees as a result of injuries or illnesses directly related to their job.

Compensation

The total amount of the monetary and non-monetary pay provided to an employee in exchange for work performed as required.

Safety Training Program

A structured course or set of procedures designed to educate employees about workplace safety and health regulations to reduce accidents and injuries.