To Implement TQM Successfully,a Small Business Owner Must Rely on 10

question 3

Multiple Choice

To implement TQM successfully,a small business owner must rely on 10 fundamental principles.One principle states:

• A)share information with everyone in the organization.
• B)information needs to be handled by only the top management.
• C)information needs to be handled by only the lower level workers who deal with the products every day.
• D)All of the above

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Definitions:

Dispositional Optimism

A psychological attribute characterized by the general expectation that good things will happen in the future.

Academic Success

Academic success is achieving desired outcomes and goals in educational settings, often measured by grades, completion of degrees, or other academic achievements.

Career Success

The achievement of desired job-related outcomes, at any point in an individual's work life, often measured through advancement, recognition, and satisfaction.

Personality Traits

Enduring characteristics that describe an individual's behavior in various situations, such as openness, conscientiousness, extraversion, agreeableness, and neuroticism.