Online Merchants Must Recognize That Customer Service Is Just as Important

question 62

True/False

Online merchants must recognize that customer service is just as important (if not more so)on the Web as it is in traditional brick-and-mortar stores.

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Definitions:

Fair Market

The price at which an asset would change hands between a willing buyer and a willing seller, both having reasonable knowledge of the relevant facts.

Total Assets

The total value of everything a company owns, encompassing both current assets and long-term assets.

Liabilities

Financial obligations or debts that a company owes to others, which must be settled over time through the transfer of assets or services.

Stockholders' Equity

The ownership stake of shareholders in a corporation, which is the value left over from the assets after liabilities have been taken out.