One Way to Have a Killer Web Site Is to Surprise

question 61

True/False

One way to have a killer Web site is to surprise customers by high charges at checkout.

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Definitions:

Fleeting

Refers to something that lasts for a very brief time; transient or short-lived.

Affective Events Theory

A theory that explains how emotional reactions to events in the workplace influence employees' job satisfaction and performance.

Physical Reactions

Bodily responses to external stimuli, which can be involuntary and are often used as indicators of health, stress, or emotional state.

Work Environment

The setting, conditions, and culture in which employees operate, which can significantly affect their performance and well-being.