________ Is the Process of Creating and Delivering Desired Goods

question 29

Multiple Choice

________ is the process of creating and delivering desired goods and services to customers,and involves all of the activities associated with winning and retaining loyal customers.

• A)Marketing
• B)Personal selling
• C)Promotion
• D)Advertising and public relations

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Definitions:

Piedmont-Sardinia

A kingdom in northwestern Italy, which played a leading role in the Italian unification movement of the 19th century, led by its Prime Minister, Count Camillo di Cavour.

Giuseppe Mazzini

An Italian politician, journalist, and activist for the unification of Italy in the 19th century, who passionately promoted democracy and republicanism.

Italian Nationalism

A political and social movement that emerged in the 19th century, aimed at the unification of the various states and territories of Italy into a single nation-state.

Papal States

A series of territories in the Italian Peninsula that were directly governed by the Pope from the 8th century until 1870.