An Employee Who Describes the Data She Collected from Six

question 17

Multiple Choice

An employee who describes the data she collected from six different plant managers without drawing any conclusions is preparing

• A)an analytical report.
• B)an informational report.
• C)a proposal.
• D)a work plan.
• E)a justification report.

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Definitions:

Fixation

The inability to see a problem from a new perspective, by employing a different mental set.

Heuristics

Mental shortcuts or rules of thumb that allow people to make decisions and solve problems quickly and efficiently, though not always perfectly accurate.

Overconfidence

The phenomenon where an individual's subjective confidence in their judgments is reliably greater than their objective accuracy.

Representativeness Heuristic

A cognitive shortcut that involves judging the probability of an event by how closely it matches one's prototype of that event.