When You're Planning a Negative Message,________ in Order to Minimize

question 39

Multiple Choice

When you're planning a negative message,________ in order to minimize the damage to business relationships and encourage acceptance of your message.

• A)analyze the situation carefully
• B)be direct at all times
• C)emphasize your needs and concerns
• D)quote the policies and regulations of your company
• E)avoid stating the bad news in the message

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Definitions:

Pay

The remuneration or salary provided to an individual in exchange for their labor or services.

Cash Substitute

Forms of payment other than traditional cash, such as credit cards, debit cards, or electronic transfers, that are used as alternatives to cash.

Certificate Of Deposit

A financial product offered by banks and credit unions that provides an interest rate premium in exchange for the customer agreeing to leave a lump-sum deposit untouched for a predetermined period of time.

Bank

is NO.