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What are the two benefits of stating the bad news at the beginning of a negative message?
Human Factors Psychology
A field of psychology that studies how people interact with products, tools, technologies, and environments to improve usability and performance.
Interviewer Illusion
A cognitive bias in interviewing, where the interviewer overestimates their ability to evaluate the interviewee accurately, often ignoring contextual factors.
Unstructured Interview
An interviewing technique without a set sequence of questions, allowing for a more flexible and spontaneous conversation to elicit more personal and detailed responses.
Leniency Error
A bias in performance appraisals where the appraiser tends to rate employees more favorably than their performance justifies.
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