When You're Providing Details in the Body of Routine or Positive

question 96

Multiple Choice

When you're providing details in the body of routine or positive message,

• A)include a checklist of questions for the reader to consider.
• B)identify potential flaws in service.
• C)be complementary.
• D)maintain the supportive tone that you established in the introduction.
• E)explain the consequences of not achieving your goal in writing.

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Definitions:

Indifferent

A state of having no particular interest or sympathy; unconcerned or having no preference.

Additional Customer

Refers to a new or extra consumer who purchases or is likely to purchase goods or services from a business, contributing to the firm's customer base growth.

Demand Equals

A condition where the quantity of a good or service demanded by consumers matches the quantity supplied at the current price.

Average Total Cost

The total cost divided by the quantity produced, representing the cost of producing each unit of output.