If You Have Strongly Negative Information to Deliver as Part

question 15

Multiple Choice

If you have strongly negative information to deliver as part of a positive message,you should

• A)open with the negative information.
• B)use the indirect approach.
• C)put the negative information in a separate message.
• D)apologize for having to spoil the moment.
• E)put it at the beginning of the message.

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Definitions:

Specific Constructs

Detailed and precise abstract concepts used to explain or predict phenomena in a narrowly defined context.

Enduring

Enduring refers to something lasting, stable, or persistent over time, often despite challenges or changes.

Resistant

Refers to the act of opposing or striving against something.

Personal Construct Theory

A psychological theory that suggests individuals use personal constructs, which are bipolar mental templates, to interpret and predict events in their lives.