The Close of a Routine Reply or Positive Message Should

question 42

Multiple Choice

The close of a routine reply or positive message should

• A)clearly state who will do what next.
• B)explain the reasons for any negative information you have included.
• C)offer an explanation for why this decision was made.
• D)create some ambiguity,so the audience will be more likely to contact you.
• E)offer a resale opportunity.

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Definitions:

Dorothea Dix

A 19th-century American advocate for the mentally ill who significantly improved the way mental health patients were treated and was instrumental in creating the first generation of American mental asylums.

State Hospitals

Public hospitals typically funded and operated by the government, offering healthcare primarily to people with psychiatric disorders.

Clinical Practitioner

A healthcare professional who diagnoses, treats, and manages patients, often in a specific area of medicine or psychology.

Abnormal Psychology

The area of psychology focused on examining atypical forms of behavior, emotions, and thought processes, which could potentially lead to the identification of a mental disorder.