To Help Foster a More Successful Environment for Communication,use ________

question 1

Multiple Choice

To help foster a more successful environment for communication,use ________ to incorporate high standards of etiquette.

• A)biased words
• B)the word "you" liberally
• C)careful planning when writing for a mobile device
• D)redundancies
• E)words that trigger negative emotional reactions

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Definitions:

Process Benchmarking

The method of evaluating business operations and performance indicators against the highest industry standards or the most effective practices of other organizations.

Internal Benchmarking

The process of comparing business processes and performance metrics to industry bests and best practices from within the same organization.

Return On Investment (ROI)

A financial metric used to evaluate the efficiency of an investment, calculated by dividing the benefit (return) of an investment by its cost.

Invested Capital

The total amount of money that has been invested into a company by its shareholders and debt holders.