Phone Calls Are

question 64

Multiple Choice

Phone calls are

• A)incapable of conveying nonverbal signals.
• B)only acceptable for external communication.
• C)capable of offering the give-and-take of in-person conversations.
• D)no longer practical due to IM and texting.
• E)preferable to electronic media when you need a permanent record.

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Definitions:

Adhocracies

Organizational structures that are flexible, adaptable, and lacking in formal hierarchy, often used to solve complex and changing problems.

Bureaucracies

Organizational structures characterized by a hierarchy of authority, a clear division of labor, explicit rules, and impersonality.

Woodward's Studies

Research by Joan Woodward that established a link between technology and organizational structure, suggesting the optimal structure varies by technological type.

Continuous-Process Plants

Factories where production materials are moved continuously through a series of steps or processes.