Outline the Two Key Models Hochschild Draws Upon for Her

question 15

Essay

Outline the two key models Hochschild draws upon for her work. Explain her emotion-management model being sure to define and differentiate between emotion work and emotional labor. Finally explain feeling rules and where they fit into her other concepts.

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Definitions:

Microwave Ovens

Microwave ovens are kitchen appliances that use microwave radiation to cook or heat food rapidly and efficiently.

Product Life Cycle

The stages through which a product goes from conception and introduction to the market, through growth and maturity, and eventually to decline and discontinuation.

E-mail

An electronic method of exchanging messages between people using electronic devices.

Fax Machine Sales

The buying and selling of fax machines, a technology used to transmit scanned documents via telephone lines, now mostly obsolete due to digital communication advancements.