In the Power and Control Phase of a Task Group

question 1

Multiple Choice

In the power and control phase of a task group, facilitators should endeavor to:​

• A)​stimulate idea-related conflict.
• B)​stimulate personality-related conflict.
• C)​encourage groupthink.
• D)​encourage group differentiation.

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Definitions:

No-need Objection

A type of sales objection where the customer believes they do not need the product or service being offered.

Computer Tech

Short for computer technology, it encompasses the hardware and software used to develop, test, and maintain computer systems and applications.

Scanner

A device that converts physical documents into digital format, or in retail, a tool used to read barcodes and pricing information.

Requesting More Information

The act of seeking additional details or clarification about a topic, product, or situation to make informed decisions or deepen understanding.