In Current Times the Focus of Managers Has Tended to Shift

question 1

Multiple Choice

In current times the focus of managers has tended to shift away from measurement systems that rely on financial data to the design of total management systems. Which of the following is not a total management system?

• A) Total quality management (TQM)
• B) Activity-based costing (ABC)
• C) The balanced scorecard (BSC)
• D) Management by objectives (MBO)