Which Kinds of Services Are the Easiest to Offer Using

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The Answer is Information-based services can easily be offered using SSTs. These services include not only such supplementary services as getting information, placing orders and reservations and making payment, but also delivery of core products in fields such as banking, research, entertainment and self-paced education. One innovation that has had a great impact in the Internet age has been the development of on-line auctions, led by eBay. No human auctioneer is needed to go between buyers and sellers. Many companies have developed strategies designed to encourage customers to serve themselves through the World Wide Web. They hope that this will result in customers reducing the use of more expensive alternatives like direct contact with employees, use of intermediaries like brokers and travel agents, or voice-to-voice telephone.

Which Kinds of Services Are the Easiest to Offer Using

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