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A Key Characteristic of Service Blueprinting Is That It Makes

question 23

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A key characteristic of service blueprinting is that it makes little or no distinction between what customers experience "front-stage" and the activities of employees and support processes "backstage."


Definitions:

Authentic Practices

Teaching and learning activities that are genuine and realistic, closely mimicking real-world scenarios for deeper understanding and application.

School Development Programs

School development programs are initiatives aimed at improving the quality of education, facilities, and staff within schools to foster a better learning environment for students.

National Network of Partnership Schools

An organization that focuses on improving and facilitating partnerships between schools, families, and communities to foster a conducive learning environment for students' academic and social development.

Well-Functioning Families

Families that demonstrate healthy relationships, effective communication, and the ability to support each member’s well-being and development.

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