Rose and Stacy Were Talking About Redesigning Training Processes for Newly-Hired

question 3

Multiple Choice

Rose and Stacy were talking about redesigning training processes for newly-hired auditors at their CPA firm. Which of the following most clearly violates one of the basic principles of business process management?

• A) Above all, the new process should focus on teaching new auditors how to help clients.
• B) I love demonstrating our general ledger software, so we should definitely keep that as part of the training.
• C) Let's hire a training and development consultant to assist us.
• D) After we talk today, let's present our ideas to the managing partner for feedback.

---

Definitions:

Sensation

The process by which our sensory receptors and nervous system receive and represent stimulus energies from our environment.

Sensory Information

Data that is received through the senses, such as sight, hearing, smell, taste, and touch, which is then processed by the nervous system.

Subliminal Messages

Hidden or disguised messages that are not consciously perceived but may influence an individual's thoughts, behaviors, or actions.

Absolute Threshold

The minimum intensity of a stimulus at which it can be detected by an observer 50% of the time.