The Single Most Visible Factor That Distinguishes Successful Culture-Change Efforts

question 38

Multiple Choice

The single most visible factor that distinguishes successful culture-change efforts from failed attempts is

• A) forceful management actions to empower employees to adopt new operating practices.
• B) competent leadership at the top.
• C) de-layering the management hierarchy.
• D) developing a new values statement that inspires company personnel to put forth their best efforts to achieve performance targets.
• E) convincing employees that top management is genuinely committed to high ethical standards and the exercise of corporate social responsibility.