In Addition to Treating Employees with Respect, Smart Entrepreneurs See

question 62

Multiple Choice

In addition to treating employees with respect, smart entrepreneurs see customer service as an investment that builds long-term value for their companies through ________.

• A)listening to customers and providing superior service
• B)setting standards and measuring performance
• C)examining the company's service cycle and empowering employees
• D)All the above build long-term customer service value

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Definitions:

Project Blowed

A long-running open-mic workshop known for its significant influence on the Los Angeles underground hip hop scene.

Hip Hop

A cultural movement that originated in the 1970s, characterized by four key elements: rapping, DJing, graffiti, and breakdancing.

Political Engagement

Involvement in political activities to influence government policy or representation.

Tassou Performances

A form of traditional African oral performance that combines speaking, singing, and rhythm, often in a ceremonial or storytelling context.