What Can Managers Do to Make Sure That Important Information

question 24

Multiple Choice

What can managers do to make sure that important information isn't withheld from them through silence?

• A) engage in selective perception
• B) listen to and support diverse opinions
• C) deal with information overload
• D) hire employees with high emotional intelligence
• E) tell employees what they want to hear

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Definitions:

Dilemma

A situation requiring a choice between equally undesirable alternatives or presenting a challenging problem with no clear solution.

Trust

The firm belief in the reliability, truth, ability, or strength of someone or something.

Constituents

Individuals or groups represented by an elected official or are part of a larger body or organization.

Characterizations

Descriptions or portrayals of characters, situations, or phenomena, highlighting distinctive traits or features.