As the Manager of a High Volume Bank, You Are

question 4

Multiple Choice

As the manager of a high volume bank, you are faced daily with customers who are in a hurry and need decidedly speedy service from the window tellers. Which of the following would most likely cause your employees to offer the customers the service they want while also keeping your employees satisfied with their roles?

• A) pay them more
• B) seek input from the tellers on how to improve their job
• C) offer them flex time
• D) bring donuts for the break room
• E) let the tellers manage themselves

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Definitions:

Common Shareholder

A common shareholder is an individual or entity that holds common stock in a corporation, granting them voting rights and a share in the company's profits through dividends.

Declare Dividends

The action by a company's board of directors to distribute a portion of the company’s earnings to its shareholders.

Authorized Shares

The maximum number of shares that a corporation is legally permitted to issue, as stated in its articles of incorporation.